Safeguarding
Safeguarding
StudyBuddy is a revision tool. But children sometimes tell tools things they haven’t told people. Here is what we do when that happens.
Our approach
- The AI stays on topic. If a child raises something that isn’t revision, StudyBuddy says kindly that it can’t help with that, points to people who can, and returns to revision. It never counsels.
- Risk indicators are flagged. Language suggesting a child may be at risk of harm triggers an immediate on-screen message with sources of help (Childline 0800 1111, and for emergencies 999), and a review by our safeguarding lead within one working day.
- Schools are told. On school licences, flags are shared with the school’s designated safeguarding lead through the agreed route.
- Parents are told. On family plans, we contact the account-holding parent unless doing so would itself put the child at risk, in which case we follow statutory guidance.
Who is responsible
StudyBuddy has a named Designated Safeguarding Lead, trained to the standard expected of a school DSL, who reports to the board. Our policy follows Keeping Children Safe in Education and Working Together to Safeguard Children, and is reviewed annually.
Raising a concern
If you are worried about a child’s safety in connection with StudyBuddy, email hello@aigogo.ai. If a child is in immediate danger, call 999.
For children reading this.
If something is wrong and you don’t know who to tell, Childline is free, confidential and open all day and night on 0800 1111 or at childline.org.uk.